Hotel · Hanoi · Ha Noi Municipality
Lucien Hanoi Lakeside Hotel & Rooftop
A 5-star stay in the heart of Hanoi's Old Quarter, steps from Hoan Kiem Lake and Bia Hoi Corner, with a rooftop bar and full-service spa.
- Rooftop bar with lake and city views
- Full-service spa with sauna, jacuzzi, and massages
- Family connecting rooms available
9.4
Perfect
1675 reviews
Booking.com 9.4 · 1675 reviews
About
Lucien Hanoi Lakeside Hotel & Rooftop
Lucien Hanoi Lakeside Hotel & Rooftop operates as San Grand Hotel & Spa Hanoi, a 39-room property in the center of Hanoi's Old Quarter. It's about a 5-minute walk from Bia Hoi Corner and close to Hoan Kiem Lake and the Vietnamese Women's Museum. The hotel offers city and lake views, a sundeck, terrace, and shared lounge.
Guest ratings are strong across the board, with staff scoring 9.9 and service 9.7. The hotel provides practical amenities like 24-hour reception, valet parking, paid airport shuttle, and express check-in/out. Dining options include a restaurant, snack bar, and in-room breakfast, while leisure facilities cover a fitness center, spa, and live entertainment.
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Exceptional staff and service — Guests repeatedly mention attentive staff, particularly Emma and Anise, who go out of their way with recommendations and breakfast requests.
- Rooftop bar with views — The rooftop bar offers amazing views, a highlight for many guests after a day of sightseeing.
- Prime Old Quarter location — Within a 5-minute walk to Bia Hoi Corner and close to Hoan Kiem Lake, night markets, and many cafes and restaurants.
- Well-regarded spa and breakfast — The spa facilities, including a steam room and sauna, are praised for relaxation, and the breakfast buffet is a standout.
–
Worth weighing
4 to weigh- Some guests found value lacking — A few reviews gave moderate scores despite positive comments, suggesting price may not always match expectations for some visitors.
- No pets allowed — The hotel does not accept pets, which may limit options for travelers with animals.
- Strict check-in window — Check-in is only from 14:00 to 23:59, which may be inconvenient for late arrivals after midnight.
- Limited room variety — With only 39 rooms, the hotel may have limited availability, especially for larger groups or during peak seasons.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Junior Room
- 2 Single beds or 1 Double bed
- City view
- Shower
- Heating
- Fireplace
Classic Room
- 1 King-size bed,1 Double bed
- Shower
- Heating
- Fireplace
- Bathtub
Deluxe Room
- 1 King-size bed,2 Double beds
- City view
- Shower
- Heating
- Fireplace
Premier Room
- 1 King-size bed
- Lake view
- Shower
- Heating
- Fireplace
Family Connecting Room
- 1 Single Bed or 1 Double Bed,2 Double beds
- City view
- Shower
- Heating
- Fireplace
Executive Room
- 1 King-size bed
- City view
- Shower
- Fireplace
- Bathtub
Privilege Room
- 1 King-size bed
- Lake view
- Shower
- Heating
- Fireplace
Signature Room
- 1 King-size bed
- Lake view
- Shower
- Heating
- Fireplace
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Currency exchange
Food & Drink
- Restaurant
- Snack bar
- Bar/ Lounge area
- In-room breakfast
- Packed lunches
- Special diet menus
- Coffee shop
- Happy hour
Spa & Wellness
- Spa & wellness centre
- Sauna
- Jacuzzi
- Steam room
- Massage (back, head, full body, foot)
- Body scrub
- Facial
- Treatment room
Room Amenities
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Flat-screen TV
- Electric kettle
- Free toiletries
- Ironing facilities
Family
- Cots
- Children's buffet
- Family connecting rooms
Business & Events
- Meeting/ Banquet facilities
- Fax/Photocopying
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9.4/10 from 1,675 reviews
Booking.com · 9.4 · 1675 reviews
9.4Verified guest“The vibe made us feel like family. Great spot for seeing a traditional water puppet show, and there's a night market and another market right next door.”
9.4Verified guest“Close to all the tourist spots, right in the middle of the Old Town with lots of cafes, restaurants, and shops around.”
9.4Verified guest“Eating at San Grand was a flavor adventure. The crab and pork spring rolls were amazing. Plus, Mrs Anise's service was excellent. I'm excited to explore more local places like Gourmet Corner nearby.”
9.4Verified guest“Great location near Hoan Kiem Lake, the Old Quarter center, and Hanoi. We had lunch at Red Bean Restaurant next door and really enjoyed it.”
9.4Verified guest“Clean hotel with friendly staff and tasty breakfasts. Our family room had a hot tub and a bathtub.”
9.4Verified guest“San Grand is right in the Old Quarter's heart. The breakfast buffet is a highlight, and the spa facilities are fantastic for relaxing after exploring.”
04 — Location
Getting around Hanoi
The property sits in Hanoi.
Old Quarter: The hotel sits in the heart of the Old Quarter, a maze of narrow streets filled with cafes, restaurants, and shops. Bia Hoi Corner is a 5-minute walk away, and the night market is right next door.
Hoan Kiem Lake: The lake is close by, ideal for morning walks or evening strolls. The Vietnamese Women's Museum is also relatively near the hotel.
Local dining: Red Bean Restaurant is next door, and Gourmet Corner is just a short walk. Many guests enjoy exploring the surrounding streets for local eats.
No. 2 Cau Go Alley, Hanoi, Ha Noi Municipality, Vietnam
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 14:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 60 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 14:00 to 23:59, and check-out is until 12:00.
Does the hotel have parking?
Yes, the hotel offers parking, including valet parking.
Are pets allowed at the hotel?
No, pets are not allowed on the property.
Does the hotel offer airport transportation?
Yes, there is a paid airport shuttle service available.
What dining options are available?
The hotel has a restaurant, snack bar, and bar/lounge area. In-room breakfast and packed lunches are also available.
Is there a spa at the hotel?
Yes, the hotel has a spa and wellness center with a sauna, jacuzzi, and various massage and treatment services.
The bottom line
Lucien Hanoi Lakeside Hotel & Rooftop earns high marks for its central location, attentive staff, and rooftop views. It's a solid choice for travelers wanting Old Quarter convenience with spa and dining on-site, though pet owners and late arrivals may need to consider other options.
9.4Best for couples and families who value location and service over pet-friendliness.
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